Even on the free plan, you’ll have no trouble navigating around. The developers do a great job of making everything easily accessible, even though there are hundreds of features available. Whether you’re a new or small business on the free plan or on your way to upgrading every module to the highest tier, Hubspot’s CRM spares no detail while delivering exactly what you need regardless of your business’s size.Įasy to Use: Despite Hubspot’s complex pricing structure and modularity, the platform itself is intuitive and very easy to use. You can mix and match solutions as well as payment plans for each module, making it a truly customizable and scalable CRM system designed to bolster growth and propel your business forward. All of Hubspot’s tools are modular so the platform grows alongside your business as you scale and face the need for more advanced CRM features across different departments. The Starter Bundle includes all the hubs and also starts at $45 per month.Ī Modular, Scalable Solution: HubSpot’s motto is ‘there’s no better way to grow.’ Of course, that refers to the range of scalable tools it offers covering operations, content, customer service, sales, and marketing.
But you can save a TON of money by bundling them all together. Hubspot’s marketing, sales, customer support, and operational hubs start at $45 per month each. Another option is an entirely custom CRM solution with only the features you need if none of the out-of-the-box bundles are a fit for your team.
You can choose to purchase individual hubs or upgrade multiple hubs at a discounted rate. Whether you’re looking for customer support, marketing, sales, content management, or operational CRM, you get hundreds of powerful features and the ability to manage up to a million (1,000,000) contacts without ever paying a cent.įlexible Pricing: While Hubspot’s paid plans can get expensive, there are numerous ways to bundle services to get what you need at a reasonable price. But Hubspot does things differently-it over-delivers on its free plan. Most free plans look great on paper but fail to deliver the features you need to actually improve customer relationships. The GoodĬomprehensive Free Plan: Hubspot offers the most comprehensive free plan we’ve seen out of the dozens of CRMs we’ve tried and tested ourselves. But it’s not always perfect and it doesn’t come without its share of drawbacks. HubSpot is our #1 recommendation for most businesses looking for a better way to manage customer relationships.
We took a deep dive into the most talked-about options, paying close attention to UI, reporting, lead management, support functionality, and sales features. If you’re not convinced, you can see how it stacks up against our other top CRM choices, including Salesflare, Salesforce, Freshworks, and more. HubSpot’s comprehensive free plan is better than many paid CRMs out there, making its robust feature set accessible to even the smallest businesses. It’s a powerful all-in-one business solution with hubs for sales, marketing, and customer service.
Compare HubSpot to The Best CRM Softwareīased on weeks of testing and our own hands-on experience, Hubspot continuously outshines all of the CRM tools on the market-it’s been our #1 pick for a while, and we don’t see that changing anytime soon. We compiled our extensive research and experience with the software-good and bad-into this review to help you decide if it’s right for you. It’s a great option for just about every business out there. HubSpot is our top CRM pick for two reasons: it has an incredibly comprehensive free edition that outshines most paid CRMs on the market, and you can use it across your marketing, sales, and customer service teams. Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission.